Support

We have free support for all services in normal office hours. The office have the following opening hours:

Monday - Friday: 09:00 - 18:00 (Lunch from 12:00 - 13:00)
Saturday: Closed
Sunday: Closed

To contact support in business hours, please use these numbers:
Phone: +66 (0)33 094 242

Submit support request
support@hostinggroup.biz

Before you contact support, check out the FAQ for an answer to common problems.

Emergency 24/7 Support Hotline: +66 (0)86 819 1350
Critical errors are corrected free of charge 24/7
Non-critical errors will be charged at THB 1300/hrs outside normal office hours.